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GDPR-Compliant Privacy Policy

Use of this website and related services (the "Website") by you constitutes acceptance of this privacy policy (“Privacy Policy”). If you do not wish to accept this Privacy Policy please leave this Website immediately.

We take data protection seriously and the purpose of this Privacy Policy, together with our Terms of Use and Cookie Policy, is to explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).


Who we are

Engiweb Ltd (Company number 10367243) is a UK-based IT company specialised in design, development and management of websites / web / mobile apps. You can find our contact details here.


Data Controller

For general data protection regulation purposes, the “data controller” means the person or organisation who decides the purposes for which and the way in which any personal data is processed. Engiweb Ltd is the data controller of this Website. Our data protection registration number is ZA204431.


How to contact us

If you have any questions about this Privacy Policy, please let us know by contacting our Data Protection Officer here or writing to us at:

Engiweb Ltd

Attn: Data Protection Officer

Kemp House, 152-160 City Road

London, England, EC1V 2NX



If you feel that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with your local supervisory authority or Engiweb Ltd’s lead supervisory authority, the Information Commissioner’s Office. You can find their contact details here.


What information we collect, how we use it and how long we retain your data


If you have requested or registered for our Pro or Business Account is a Business-to-Business SaaS service.

Your company name, email address, postal address (your company or card billing address) and amount paid are collected by us and stored in our database.

We review your information before moving forward with the subscription.

You should provide only company information (business name, generic business email such as and company address).

We reserve the right to stop the process if you are providing fake or personal information and hold you information for 1 year for security purposes and to give you the time to amend your information if you want to move the subscription process forward. After one year, we will delete the information.

If the registration information is considered legitimate, we will send you an invoice.

When the invoice is paid, your name, payment and security details are held by the payment processor (Paypal).

We do not use this data for purposes other than processing your registration, and company accounting — which may involve sharing data with our accountant or HMRC.

We are obliged to keep records relating to financial transactions for at least six years following the end of the accounting period in which the transaction took place. We destroy our records after this point; if you require information on payment processors’ policies, please contact them directly.


If you contact us via email

Your name, email address and message will be accessible to our team and may be forwarded to the person or people in the organisation best equipped to respond. We adhere to strict internal privacy policies which comply with the GDPR.


If you visit our website

For security purposes, we collect your IP address when you visit our pages or perform actions. Your IP is completely anonymised as they are stored in hashed form. We reserve the right to block access to your IP if illegitimate use such as hacking attempts is acknowledged.

We use Google Analytics to store information about how visitors use our website so that we may make improvements and give visitors a better user experience.

Google Analytics stores information such as what pages you visit, how long you are on the site, how you got here, what you click on, and information about your web browser. These cookies do not store any personal information about you eg name, address etc and we do not share the data. IP addresses are masked (only a portion is stored) and personal information is only reported in aggregate. We do not allow Google to use or share our analytics data for any purpose besides providing us with analytics information, and we recommend that any user of Google Analytics does the same.

You can view their privacy policy at

If you’re unhappy with the idea of sharing the fact you visited our sites (and any other sites) with Google, you can install the official browser plugin for blocking Google Analytics.

Other than for accounting purposes, we retain your personal data until such a time as you unsubscribe or ask us to remove your details.


Your personal information is never shared externally, or used for purposes other than the above.


Legal basis for processing

In contacting us, you are consenting to the processes as described on this page. The legal basis is GDPR  6(1)(a) – Consent of the data subject.

processing of your data on the legal basis of GDPR 6(1)(c) – Processing is necessary for compliance with a legal obligation. We need to process and retain your data in order to comply with the law regarding company and charity accounting.


Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you give to us may be transferred to countries outside the European Union (“EU”). For example, some of our third-party providers may be located outside of the EU. The right security measures are taken so that your privacy rights continue to be protected as outlined in this policy. By submitting your personal data, you’re agreeing to this transfer, storing or processing. Where our third-party supplies are in the US we have ensured that their services fall under the Privacy Shield whereby participating companies are deemed to have adequate protection and therefore facilitate the transfer of information from the EU to the US.

If you use our services while you are outside the EU, your information may be transferred outside the EU to give you those services.


Security precautions in place about data collected

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

When you give us personal information, we take steps to make sure that it’s treated securely.

We do not store sensitive information such as credit or debit card details.

Non-sensitive details (your name, surname, email address etc.) are sent normally over the Internet.

We do our best to make information sharing and storage secure by using SSL certificates for our websites, TLS/SSL on our email accounts, password and IP hashing and other security measures.

Despite our efforts, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. The password should have a minimum of 12 characters and contain at least one uppercase, one lowercase and one numeric character. We ask you not to share your password with anyone.


Your rights


Right to be informed

The purpose of this Privacy Policy is to inform you about the data processing activities we carry out. We hope that this privacy policy is concise, easy to ready and easy to understand. If you have questions or concerns about this Privacy Policy please contact us.


Right to be Access

You have the right to contact us at any time to ask to see what personal data we hold about you. To request this, please contact us.


Right to rectification

You may request that we rectify the personal data that we hold about you if you acknowledge them to be inaccurate or incomplete. To request this, please contact us.


Right to erasure

You may request that we destroy the personal data that we hold about you, provided that there is no legitimate reason for us continuing to hold it, if it does not relate to financial transactions or is unlikely to be of any legal or practical purpose in the future. To request this, please contact us.


Right to restriction of processing

You may request that we restrict the processing of personal data if you acknowledge that your data are inaccurate or the processing of the data is unlawful, illegitimate or no longer needed. To request this, please contact us.


Right to data portability

It is also your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if the processing is based on consent or on a contract, and the processing is carried out by automated means. To request this, please contact us.


Right to object

You have the right to object to processing based on legitimate interests, the performance of a task in the public interest or the exercise of official authority (including profiling), direct marketing (including profiling) and processing for scientific/historic research or statistics. To request this, please contact us.


Rights relating to automated decision making and profiling

You have the right not to be subject to a decision when it is based on automated processing and it produces a legal effect or a similarly significant effect on the individual.

We do not perform automated decisiong making and profiling with your data. If you have any concerns or do you want to know more about it, please contact us.



Our website use cookies. Please read our Cookie Policy to find out more.


Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page.  This privacy policy was last updated on 7th May 2018 and is in line with the new GDPR guidelines.

Updated 9th May 2018